Our services

Furniture, heavy boxes and bulky items require helping hands and the right transport solution.

As a strong partner, we are happy to step in: In cooperation with select regional forwarders and rental car companies, we offer complete solutions for a worry-free move.

With a little luck, this service is even free: The first 25 or 50 new tenants in each calendar month and region can look forward to receiving one of the following assistance packages:

• We provide a rent-free transporter (incl. 100 free kilometers) for 1 day for self-drivers. You only have to pay for insurance and gasoline.
• Tenants who prefer a convenience move will receive free 1-hour assistance from a moving and relocation service including a truck and 2 helpers (with a minimum booking of 3 hours).

Independently of this promotion, you can also take advantage of the offer of our cooperation partner SIXT: As a MyPlace – SelfStorage tenant you benefit from a discount of up to 15% on the rental of a transport vehicle of your choice.

On the website of your desired location, you can find out who offers mobility and moving assistance at particularly favorable conditions in your region.

Our warehouse professionals are happy to answer questions about transport assistance via our toll-free hotline (Germany: 0800 491 491 0, Austria: 0800 244 244, Switzerland: 0800 491 491), live chat or in a personal conversation.

The right packaging protects your favorite items from transport to storage.

That's why we support you with sturdy boxes, protective sleeves and films for optimal packing of storage goods. The material you find in our shop is sturdy and proven since it must meet the high requirements of our warehouse professionals.

We are happy to advise you in regard to individually appropriate packaging and the organization of your move via the toll-free hotline (Germany: 0800 491 491 0, Austria: 0800 244 244, Switzerland: 0800 491 491), live chat or in person at the location of your choice.

Everything at your fingertips: Shelves for storing files, books and boxes make it possible.

Our shop equips you with high-quality shelves that give your stored goods a safe place and ensure easy assembly.

Contact the team at your preferred location or call our toll-free hotline (Germany: 0800 491 491 0, Austria: 0800 244 244, Switzerland: 0800 491 491) or use our live chat if you have any questions about our shelving solutions.

Not everything is worth keeping around indefinitely.

Our handpicked regional disposal partners will take care of anything you want to part with. As a MyPlace – SelfStorage user, you benefit from particularly attractive conditions.

On the website of your desired location, you can find out who the partners are in your region.

Our warehouse professionals are also happy to answer your questions about the disposal service via the toll-free hotline (Germany: 0800 491 491 0, Austria: 0800 244 244, Switzerland: 0800 491 491), live chat or in a personal conversation.

We should protect the things we hold dear as best we can.

Therefore, we require our tenants to protect their stored goods against burglary, vandalism, fire and water damage as well as exposure to natural forces.

You can insure your goods independently and properly with your existing household or contents insurance (and provide a verification to us) or make use of the basic insurance provided by our cooperation partners Donauversicherung (Germany/Austria) and Helvetia (Switzerland).

The insurance premium for basic insurance (€ 6 or CHF 6 for a rental period of 4 weeks) covers a value of goods up to € 4,000/CHF 4,000. Of course, you can continue to add to this amount: For each € 1,000/CHF 1,000 of additional insured value, the premium increases by € 1.50/CHF 1.50.

Unit insurance covers damage caused by the following:

• Fire
  Damage caused by fire, lightning, explosion and the unavoidable consequences of these as well as the crash and impact of manned aircraft
• Burglary/Vandalism
  Damage due to committed or attempted burglary
• Tap water
  Damage caused by water leakage of supply and discharge lines of the water supply, hot-water supply or central heating systems (whereby the insured property – if located below street level – must be stored at least 12 cm above the floor)
• Storm
  Damage caused by storms, hail, snow pressure, rockfall or landslide
• Rain and snow
  As an extension of the contractually agreed-upon storm coverage, damage to insured objects inside the building caused by rain, snow and melt water is included in the insurance – provided that the water has penetrated through the roof, gutters or exterior drain pipes.

Not insured are the following items:

• Cash
• Stamps
• Gold, silver and jewelry

Contractual basis of the unit insurance of Donauversicherung

General Conditions for Property Insurance (GCP), version 1995 / General Fire Insurance Conditions (GFC), version 2002 / General Conditions for Burglary Insurance (GCB), version 1995 / General Conditions for Insurance against Tap Water Damage (GCW), version 2002 / General Conditions for Storm Damage Insurance (GCS), version 2002 / General Terms and Conditions of Self Storage Lagervermietungsges.m.b.H.
Rental agreement concluded with Self Storage Lagervermietungsges.m.b.H. Clause 31E Disaster Protection

> To the fact sheet for the unit insurance of Donauversicherung

Contractual basis for the unit insurance of Helvetia

- General Conditions for Property Insurance (GCP), version 1995
- General Fire Insurance Conditions (GFC), version 2002
- General Conditions for Burglary Insurance (GCB), version 1995
- General Conditions for Insurance against Tap Water Damage (GCW), version 2002
- General Conditions for Storm Damage Insurance (GCS), version 2002
- General Terms and Conditions of Self Storage Lagervermietungsges.m.b.H.
- Lease agreement concluded with Self Storage Lagervermietungsges.m.b.H
- Clause 31E Disaster Protection

> To the fact sheet of the unit insurance of Helvetia

Waiting for packages is nerve-wracking.

Our opinion: Yellow slips, temporary storage with neighbors or missing information regarding the whereabouts of a delivery should be avoided. With our free package acceptance service for commercial and private tenants, we relieve you of this worry.

By prior arrangement, you can have shipments delivered to the address of the rental location – even in your absence, if you wish.

Our warehouse professionals are happy to answer all your questions about package acceptance via the toll-free hotline (Germany: 0800 491 491 0, Austria: 0800 244 244, Switzerland: 0800 491 491), live chat or in person.

A strong network provides support throughout all of life's circumstances.

Therefore, we open up our network to MyPlace – SelfStorage tenants. Whether transitional housing, flexible workspace, mobility benefits or support after a long stay abroad: Our cooperation partners are happy to lend a hand.

> Get to know our cooperation partners

Any item near and dear to your heart deserves a special place.

That's why we offer secure, weather-protected parking spaces for boats, trailers, caravans/vans, convertibles, motorcycles, sidecars, classic cars, second cars and tires at select locations.

Our parking spaces

• are available at any time,
• can be canceled on a weekly basis,
• are well lit and friendly,
• are spaciously laid out,
• are easy and convenient to use (due to quick access via short, well lit and level paths),
• are weatherproof,
• are optimally secured (due to 24-hour video surveillance, alarm system, access control and in-house security service) and
• can be rented from € 41 for a rental period of 4 weeks (with prepayment for 1 year)

Our team can provide information via the toll-free hotline (Germany: 0800 491 491 0, Austria: 0800 244 244, Switzerland: 0800 491 491), live chat or in a personal conversation as to whether this service is available at your desired location. Our storage professionals are happy to prepare an offer tailored to your respective space requirements and desired rental period.

A good climate is important to us.

Rapid temperature changes, high humidity and frost are the mortal enemies of safe storage. Therefore, we continuously control and adapt the climate parameters of our sites.

You can access this measurement data on the respective website of the location. Temperature and humidity values for each floor can be checked on site.

Of course, your stored goods will not get wet even in the cold season: We continuously heat our buildings during the winter to ensure protection from frost and cold exposure.