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Parcel & package acceptance service from MyPlace

Waiting for hours at home for a parcel or walking through the city in search of a distant pick-up station? With our free parcel acceptance service, you can do without that in future. We accept your parcels and store them, or deposit them in your storage compartment – so you can get to your orders easily and conveniently!

How does the parcel acceptance service work?

By arrangement commercial or private MyPlace tenants can have parcels delivered to their rental location and can collect them. Our convenient parcel collection service is here to make your life even more convenient. If you are a customer of ours, you can use this service to have us accept deliveries of goods without any worries.

1. Conclude supplementary agreement

Using it is simple: you sign a supplementary agreement that allows you to use the service during your rental period with us.

2. Delivery

When the delivery arrives at your desired location, we will acknowledge the delivery note from the suppliers for you – saving you time and effort. Please note that all deliveries are accepted at your own risk and responsibility.

3. Parcel collection

Pick-up times vary by location, but don't worry, we'll let you know in person. In some of our stores, collection is available during office hours, while other locations have extended collection hours from 6:00 am to 10:00 pm.

Your satisfaction is important to us and we are here to help you with all your concerns. If you have any questions about the parcel collection service, our friendly staff* are on hand to help. You can also use our online service or our toll-free hotline 0800 244 244 to get answers to your questions.

3 Advantages of our parcel acceptance service

Our convenient parcel acceptance service offers you many advantages. Here are the three most important:

  1. Convenience: you can have parcels sent to their storage room location instead of having them delivered to your own address. This is particularly useful if you are not at home during the day and cannot accept parcels. You can then collect your deliveries at a time that suits you.
  2. Security: Our parcel acceptance service provides secure storage for parcels in our warehouse. This reduces the risk of theft or damage.
  3. Low cost: The service is free of charge for our commercial and private customers.

Any questions?

We are happy to answer all your questions about parcel acceptance! Call us on our toll-free hotline (0800 244 244), write us an e-mail, ask us in our live chat or come by in person.

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